Accessibility in emergencies: Florida’s silent 911 lifelines

Autumn Raulerson reporter2@greenepublishing.com Quick Facts: Florida's text-to-911 The Golden Rule: Call if you can, text if you can't. The Essential Info: Always send your exact address and the nature of the emergency in your first text. Text Protocol: Use your phone's native messaging app, keep it plain text and never use emojis, photos or videos. The Silent Option: If you must remain silent during a call, dispatchers may ask you to tap your phone to answer "yes" or "no" qu