Greene Publishing, Inc.
The Madison County Carrier has received a report of a new scam. A resident received a phone call from a scammer, who advised that she worked for Microsoft and the computer had alerted them that it needed service. The scammer advised the resident that she needed access to the computer. The resident told the scammer that it was a scam and hung up.
If someone claiming to be from Microsoft tech support calls you, Microsoft advises that you should not purchase any software or services and ask if there is a fee or subscription associated with the “service,” and if there is, hang up.
Microsoft also advises to never give control of your computer to a third party unless you can confirm that it is a legitimate representative of a computer support team with whom you are already a customer. Also you should never provide your credit card or financial information to someone claiming to be from Microsoft tech support.
Some of the names that scammers use are: Windows Helpdesk, Windows Service Center, Microsoft Tech Support, Microsoft Support, Windows Technical Department Support Group and Microsoft Research and Development Team (Microsoft R & D Team).
If you feel that you have been a victim of such activity or even an attempt, please contact the Madison County Sheriff’s Office with any information at (850) 973-4001.