On December 13th, my husband and I found out that we had made a huge mistake and had fallen for a very professionally done online scam. We instantly lost a large sum of money. Immediately we called our bank, Madison County Community Bank. They quickly started making phone calls. The local sheriff’s department came out, got all the information & did some research but the nature of the scam left them with very little they could do. The scammer was now a ghost. With a gut wrenching feeling, we all knew that our money was almost surely out of the country at that point and no hope of being returned. All we had were some fraudulent emails, from a no longer existent recipient and an account number that received our money. With very little chance of succeeding in getting our money returned, MCCB, took the account number, corresponded with the sheriff’s office and proceeded to investigate the situation.
At this point, my husband and I had let it go. This thief may have taken our money but he was not going to succeed in stealing our joy at Christmas and furthermore, he couldn’t steal our testimony. We accepted our mistake, learned from it and knew at this point it was in God’s hands.
Then we received a call from Kim at MCCB, on the 20th…they had succeeded in getting our money returned to us! Mr. Howard Phillips wouldn’t give up and had continued to make phone calls and do research with the little information we were able to provide. The staff at MCCB not only looks out for our best interest when it comes to our everyday banking needs but having absolutely nothing to gain from us or anyone else, they pursued this investigation. They went to work on our behalf, with nothing in it for them.
As a community with many differences, opinions, needs, and desires…this is an example of what we should all portray. Selfless actions and looking out for the needs of others with nothing expected or owed in return. Words cannot express our personal thanks to both the Madison County Sheriff’s Office and Madison County Community Bank for how they helped us! Please accept our sincere thanks!!! May you all be blessed abundantly this Christmas just as we have been!
Mike and Melissa Reader
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